Claims Assistance
If you think you need to make a claim during office hours (9am-5pm), please contact our Claims Manager, Nicole Gregory who will take initial details from you and coordinate your case.
Phone: 0203 757 6950 ext 220 or Email: claims@allmed.co.uk
or fill in our online claims submission below.
If you think you need to make a claim and our office is closed, please refer to the contact details below or submit your claim online.
Our Claims Specialists
Nicole Gregory
Head of Claims
Nicola Richards
Claims Handler
Brian Westbury
Senior Dento-Legal Advisor
Stephen Henderson
Senior Dento-Legal Advisor
Ravi Ratton
Senior Dento-Legal Advisor
Need to make a Claim outside of office hours?
Clinical Negligence Claims
Policies Pre 1st July 2025, please call: 0300 3032 442
Policies 1st July 2025 onwards, please call: 0117 428 9509
Contract and Regulatory Assistance
Please call 0300 3032 442
All other Policy Types
Please refer to your Policy Wording for the claims helpline number.
All Med Pro Practice Insurance
Out of Hours Helpline
0345 601 4283 – Sedgwick 24/7 Claims Helpline. This is a free-of-charge service which provides claim support out of hours. Please only use this to report claims of an urgent nature and to seek emergency advice. Please do not use it to progress existing claims and general claims queries.
Our Claims Process
We understand that facing a claim or dispute can be a stressful experience. Our claims process is designed to provide you with expert guidance and support at every stage. From the moment you contact us, we’ll work closely with you to assess the situation, offer practical advice, and ensure your case is handled with care and professionalism. Our goal is to make the process as straightforward as possible, giving you peace of mind and confidence that you’re in safe hands.
All claims can be registered online during and outside of office hours.
